Help Center

Shipping destinations:

• We ship to the United Kingdom, Europe and USA.

Shipping times:

• Orders take 1-2 business days to be processed and we dispatched within 7 business days.
• Orders will be delivered within 2-17 business days.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Free Shipping to UK
• Portugal and France - Orders up to £49.99 - Shipping cost of £5.00         - Orders from £50.00 - Free shipping
• Shipping to the USA - Orders up to £74.99 - Shipping cost of £15.00       - Orders from £75.00 - Shipping cost of £10.00
• Shipping to Europe - All orders shipping cost of £15.00

You can select your preferred payment method at checkout.

• We accept secure payments via Credit Cards, Debit Cards and PayPal.
  
• We also accept Google and Apple Pay.
• Cash on Delivery NOT available. 

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon delivery - we offer a 100% refund.
• Timing: we have a 30-days Return & Exchange Policy, since the day item was purchased.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email sales@organara.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Soy Wax Candle have a variety of benefits.

Firstly, they are made from natural soybeans, making them biodegradable and environmentally friendly.

They produce significally less soot compared to tradicional paraffin wax candles, resulting in cleaner air quality.

Addicionaly soy wax candles have a longer burn time , allowing you to enjoy thei beautiful fragrance for longer periods.

They also have a lower melting point, reducing the risk of burns and accidents.

Lastly soy wax is know for it's excellent scent trow, meaning that the fragrance is srtong and consistent throughout the candles lifespan.

Overall soy wax candle are a healthier and more sustainable choice.

Soy Wax Candles are a popular alternative to parafin wax candles, offering a cleaner, greener and more sustainable option.

 Soy wax is derived from soybeans and is renewable resourse, while paraffin wax is a petroleum-based product. Soy wax candle have a cleaner burn, produce less soot and smoke and generally considered to be a healthier option.

 Aadditionally soy wax candles are biodegradable and can be easily recycled.